Shipping & Returns
Shipping Policy
All orders are processed within 1-2 business days. Delivery times vary by product but typically range from 5-12 business days within the United States. You will receive a tracking number via email once your order has shipped.
We offer free shipping on all orders to the contiguous United States.
Returns Policy
We want you to love your purchase. If you are not completely satisfied, we accept returns within 30 days of delivery under the following conditions:
- Item must be unused and in original packaging
- Customer is responsible for return shipping costs
- Refunds are processed within 5-7 business days of receiving the returned item
To initiate a return please email us at hello@vidacollectiveco.com
Damaged Items
If your item arrives damaged please photograph the damage and email us within 48 hours of delivery. We will arrange a replacement or full refund at no cost to you.